compliance initiatives/crisis management | sustainability | konoike transport-和记娱乐网站

compliance initiatives

to put our corporate philosophy into practice and be a company trusted and loved by customers and society, the konoike group must comply with laws, ordinances, and social norms, as well as conduct business fairly and transparently. to this end, we established a corporate ethics code. under this code, we further defined a compliance code and operational regulations on the konoike helpline, which we use to ensure compliance with and practical application of the corporate ethics code. these measures guide our efforts to raise compliance throughout the group.

raising compliance awareness

compliance education is provided to employees in career-track positions during their annual training and employment-grade-specific training. during each training, we reiterate our basic philosophy, explain case studies of wrongdoing and misconduct within and outside the group, discuss observations made by government agencies, and work to raise employee awareness of ethics. our goal is to be a good corporate citizen, acting with integrity toward all stakeholders in a way that is ethical and in accordance with accepted social values and norms.

initiatives for overseas subsidiaries

we must promote the konoike groups philosophies to overseas subsidiaries, where business practices differ from those in japan. in addition to providing compliance education through e-learning, we measure the workplace climate and employee attachment at each local subsidiary. this is done by conducting surveys to gauge compliance awareness and employee engagement at each location. we also work to improve engagement through various initiatives, an example of which is katariba. we also hold study meetings on our corporate ethics code for managers and promote the thorough enforcement of the basic philosophies of maintaining safe and pleasant workplaces, contributing as a good corporate citizen, caring for the environment, and engaging in fair trade.

internal reporting system

the konoike group offers the konoike helpline as an internal reporting system. we also offer access to a law firm as an external reporting point for employees who are reluctant to report to an internal party. although there is no official code of practice applicable when it happens, audit & supervisory board members do sometimes receive reports directly. in these cases, the member contacts someone staffing the konoike helpline to investigate the matter. report contents are submitted to the compliance subcommittee and the board of directors. we have also introduced internal reporting systems at some locations outside japan, and we are planning to gradually expand these reporting channels.