international logistics (osaka) branch
hiroshima regional office
assistant manager
miho teragaki
i'm currently in charge of matters such as international cargo transportation by both sea and air, as well as the relocation of plant facilities overseas. before coming to hiroshima, i worked in a distribution warehouse elsewhere in japan. i feel the dynamism of distribution in my skin, from gritty international distribution sites to the forwarding business. the impetus for my desire to work in the distribution industry came from my experience with the great hanshin-awaji earthquake. life became really inconvenient for people then as the things close to us disappeared, such as through the collapse of the elementary school that i used to attend, the lack of relief supplies, and the lack of school meals. i felt the importance of distribution during that time. distribution will never leave us. it's a demonstration of the way things should be. the meaning of striving to go beyond expectations is, i believe, the surpassing of small difficulties each day, and thinking intently about what the needs of the customer really are. self-satisfaction plays no part in it; rather, we need to face our customers and search to discover what they really need. as a result, whether we have exceeded expectations or not is a decision that our customers make.
working in international logistics involves customers in a wide variety of industries. this is the reason why i believe that building upon basics such as "that helps", "thank you", and "i'll have you do that again" is very important. in our business, when there are times of uncertainty or when a decision must be made, we approach our customers with sincerity to talk about what we should do, and to share our thoughts on the possible options together. while we build our relationship through this communication, we become able to anticipate and determine the true needs of the customer, whether it be speed, quality, or cost.
i've been working at distribution sites for a long time, but i also have experience in leading activities related to diversity in the administration and planning department at the head office. i believe it's very important to establish environments and structures that enable everyone to work easily regardless of gender. konoike is a company where the men can stand out as passionate and strong characters. but it's also a company where women can continue to be active. using flexible ideas that don't cling to existing ways of thinking more often is certainly a good thing. i believe that distribution is also in an era where we can't differentiate between customers in japan and overseas markets any longer, and i have a feeling that our business itself cannot be made up of only our core distribution services. konoike continues to challenge itself in a variety of new areas, such as new expansion in business areas like automation and artificial intelligence. it's been several years since i came to hiroshima, and i'm working here now with gratitude for the relationships i've been able to build with a lot of great people. in the future i want to continue to value flexible thinking and incorporate it into our daily work efforts.
with my own hands, i am making things that are used all over the world.
kashima branchsteel sheet section
junko
nishimura
the strength of logistics contributes even at workplaces where people's lives are at stake
konoike medical co., ltd.tokyo office
manager
hiroshi
nakata
exceeding our customers' expectations creates a very rewarding feeling.
k sky co., ltd.haneda office
head
masayo
yamamoto
following rules to protect quality. this leads to the power of trust.
tokai branchnagoya nishi office
subgroup leader
norifumi
tsutsumi
creating an environment that everyone finds easy to work in is an important job in itself.
higashi-nihon branchome distribution center
subgroup leader
tomomi
hiruma
there's no such thing as magic. everyone must band together and head in the same direction.
kanto branchkamisu office
chief leader
hiroyuki
hara
i want to overcome barriers with flexible thinking, in both work and the environment.
international logistics (osaka) branchhiroshima regional office
assistant manager
miho
teragaki
our employees' approach and thoughts for our customers strengthen the brand.
kansai chuo branchshiga distribution center
office manager
yasuhiro
kanamaru
maintenance is not passive. by looking one step ahead, we can support our customers' high-quality manufacturing.
kashima branchsteel plate section
group leader
masashi
hiranuma
i want to use my long experience to provide new proposals for management, so that we can also help develop the next generation.
kashima branchsteelmaking materials section
yoshiaki
komai
i think about how to move ahead for the sake of the sales office. i'm ready.
higashi-nihon branchkunitachi distribution center
group leader
tomoko
aida
while working to create management with roots in the local community, we want to disseminate the konoike dna.
konoike logistics (shanghai) co., ltd.konoike asia (jiangsu) co., ltd.
director general manager
xu
lei
even on the far side of the world, i want to do my best.
konoike mexico s. a. de c. v.
riku
hiwatashi
we will use our frontline strength to build an unwavering relationship of trust with customers.
kanto chuo branchfujimi office
office manager
yasuhiro
fukushima
after i choose my path, i want to look back with no regrets.
kyushu sanko unyu co., ltd.kumamoto center
narumi
fukushima
i take pride in being part of a “strength that never lets up” that is unmatched in japan.
higashi-nihon branchshibukawa office
packaging group
sub group leader
yuya
saito
*the employee title and affiliation were as of the time of the interview.